Strategic Planning

Need assistance with developing a robust Strategic Plan?

Governance Structural Reviews

Structure follows strategy. Is your governance structure right to deliver your organisation’s strategic future?

Board Performance Evaluations

Good boards are prepared to evaluate their own performance.

Governance Training and Development

In-house development programs for boards.

Stakeholder Attitude Indicators

Want to measure critical non-financial key performance indicators to inform senior management and the board?


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    “Governance Matters, Kate Costello, recently conducted a Board performance evaluation for the Board, individual directors and myself, as Chair, of Northern Health.

    Most of the directors had participated in Board performance evaluations before and were somewhat sceptical of the process and the value. This was different. The process was thorough, constructive and targeted specifically to Northern Health’s circumstances as a public health service.

    Kate identified the major governance issues confronting Northern Health and made sure the recommendations for improving governance were prioritised, specific and practical.

    I would recommend Governance Matters without hesitation. In fact, I have already done so”

    Jennifer Williams, Chair, Northern Health.

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    “I have no doubt that any NFP Board would benefit from working with Governance Matters. We certainly have.

    Kate Costello from Governance Matters has worked with the Board and Executive to help STAR Inc develop its Strategic Plan. The end product is quality not quantity. It has been embraced by staff and all our major stakeholders.

    Kate also drafted our Board Charter which is a governance best practice blueprint for how our Board works. The best thing is it is written in plain English and is easy to understand so it’s a great resource for inducting new Board members and keeping our governance on track. It has really improved the way in which our Board functions”

    Diego Cardenas, Manager, Star Inc.

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    “Kate Costello from Governance Matters ran a 4 hour Board development and review workshop for our Board – akin to a Board performance evaluation. Kate started with a refresher on the core principles of good governance and used our responses to help the Board determine an action plan for the next 12 months.

    I really appreciated the session and its practical outcomes and so did all of my co-directors. The session was informative, constructive and targeted to the needs of a community bank board. I would recommend the process to other community bank boards.

    Our Board is wholeheartedly committed to implementing the Governance Action Plan developed during the workshop”

    Dave Plunkett, Chair, Lancefield and Romsey Community Bank.

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    “Accessible Housing Association appointed Kate Costello of Governance Matters to conduct a Governance/Board Review of our organisation and its members. The review and subsequent recommendations are being implemented and have enabled our board to perform in a cohesive, positive and encouraging framework, with an eye on the future and confidence in the Governance of the organisation.

    Kate has a real understanding of how boards must and should operate and her recommendations and resources have become an outstanding framework for us as a board and an organisation to work with.

    We were so impressed with the outcome of Kate’s report and recommendations we asked Kate to return to facilitate us through the Strategic Planning Process. At the end of the session there was a sense of achievement, we know where the organisation will go into the future, this was possible because of Kate’s ability to structure the day and guide us and the Senior Management Team forward. No longer do we feel over whelmed with Governance issues, we have good policy and board structure to work with.”

    Chair, Accessible Housing Association.

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